I have visited this location on numerous occasions. Each time, there seems to be new personnel. The quality of service is very inconsistent. Sometimes I have received the best haircut ever and sometimes I know my hair will grow back. One attraction of Sports Clips is the MVP service which includes a shampoo, hot towel and shoulder massage. I have experienced varied qualities of service and attention. One aspect of the service which is enough to have me seek alternate businesses is the wait time. Unless I go during the day, which is generally not possible, I have a wait of 30 minutes or more. I have walked out. Again, I sometimes have had great service and a great haircut but the inconsistency is frustrating.